1. Introduction

These Terms and Conditions (“Terms”) govern the use of the Digital Suvidha Kendra platform, including its website, mobile application, and services. By using the platform, you agree to comply with these Terms.

2. Eligibility

The platform is available only to individuals who are 18 years or older.Users must have the legal capacity to enter into binding contracts.

3. Services

Digital Suvidha Kendra provides a platform for:
Banking services: AEPS, money transfer, Mini ATM, Aadhaar Pay, etc.
Bill payments: Electricity, water, DTH, gas, mobile, and other utility bills.
Government services: PAN, TAN, GST, Labour Card, Ration Card, Income Certificate, and other certifications.
Other services as may be offered from time to time.

4. User Responsibilities

Users must provide accurate and up-to-date information. Maintain the confidentiality of account credentials. Be responsible for all activities under their account. Users must not misuse the platform or engage in fraudulent, unlawful, or prohibited activities.

5. Fees and Commissions

Certain services may involve fees or commissions.All applicable fees will be disclosed before completing a transaction.Fees are subject to change without prior notice and may include taxes where applicable.

6. Refunds and Cancellations

Refunds and cancellations are governed by the Digital Suvidha Kendra Refund Policy. Certain services (e.g., instant recharges, bill payments) are non-refundable once processed. Registration fees and ID charges are non-refundable once payment is processed and approved.

7. Proprietary Rights

Digital Suvidha Kendra retains all intellectual property rights in the platform and services.Users may not reproduce, copy, sell, or exploit any part of the platform without prior written consent.

8. Disclaimers

The platform and services are provided “as is”. |No warranties are made regarding accuracy, reliability, availability, or uninterrupted access.

9. Limitation of Liability

Digital Suvidha Kendra shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of its services.Liability for gross negligence or willful misconduct is not excluded.

10. Indemnification

Users agree to indemnify and hold Digital Suvidha Kendra harmless from claims, damages, or expenses arising from their use of the platform or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India.Disputes shall be subject to the exclusive jurisdiction of courts in [City/State].

12. Changes to Terms

Digital Suvidha Kendra may update these Terms at any time without prior notice.Continued use of the platform constitutes acceptance of updated Terms.

13. Termination

Access to services may be terminated at any time for any reason, including violation of these Terms.

14. Acceptance

By using Digital Suvidha Kendra services, you acknowledge that you have read, understood, and agree to these Terms and any future modifications.