Introduction

Digital Suvidha Kendra is committed to respecting the privacy and choice of its users and business associates while using this website. This Privacy Policy outlines our practices regarding personal information we collect from our users and business associates.

Definition

For the purposes of this Privacy Policy, “Personal Information” includes all information and sensitive personal data that can be linked to a specific individual, such as:
Name, address, telephone number, email ID,Bank account details, Aadhaar, PAN Information about Mobile, DTH, electricity, gas, water connections Any other details voluntarily provided by the user to avail services on this site

Exception:

Information shared by the user on public forums (blogs, social networking sites, discussion boards, etc.) is not considered personal information and is not protected under this Privacy Policy.

Use of Personal Information

Digital Suvidha Kendra uses personal information to:
Provide services explicitly requested by the user
Resolve disputes and troubleshoot concerns
Promote safe and reliable services
Collect payments and assess user interest in services
Inform users about offers, updates, and promotions
Customize user experience and detect fraud or illegal activity
Enforce terms and conditions

We may also collect non-personal information such as browser type, device type, operating system, and internet service provider. Aggregated non-personal information helps us improve services and understand user preferences.

Cookies

A cookie is a small file stored on the user’s device to help analyze web traffic and personalize services. Cookies allow us to:
Understand user behavior and preferences
Monitor which pages are most visited
Measure effectiveness of services and offerings
Users can accept or decline cookies via browser settings. Declining cookies may limit access to certain features. Advertisements may use cookies to deliver targeted ads, but this Privacy Policy does not cover third-party ad networks.

User Acceptance of Terms

By using our services, users signify acceptance of this Privacy Policy. Continued use of Digital Suvidha Kendra services after updates to this policy constitutes acceptance of changes.

Disclosure of Data / Information

Digital Suvidha Kendra does not share personal information with external organizations unless necessary to provide services or comply with legal obligations. Information may be disclosed if required by court orders, regulatory authorities, or law enforcement agencies.

Access and Preservation of Information

We may access, preserve, and share user information in response to legal requests, regulatory investigations, or to prevent fraud, unauthorized use, or harm. This may include exchanging information with third-party partners as needed to ensure safety and compliance.

Security Practices

Digital Suvidha Kendra takes reasonable precautions to maintain confidentiality of personal data, including:
Employee training on data privacy
Restricted access to sensitive information
Secure handling and storage of data

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. Users should review the privacy policies of other websites independently.

New Ownership

In case of transfer of ownership or control of Digital Suvidha Kendra, user information may be transferred to the new owner in compliance with applicable laws.

Updates to Privacy Policy

Digital Suvidha Kendra may update this Privacy Policy as needed. Users and business associates are encouraged to check the website periodically for changes.

Contact Us

For privacy-related questions or concerns, please contact:
Digital Suvidha Kendra
Email: support@digitalsuvidhakendra.co.in